In this morning’s AGBell Update, the Alexander Graham Bell Association of the Deaf called on its members to contact Pepsico and object to its Super Bowl commercial, complaining that it “perpetuates a common myth that all people who are deaf can only communicate using sign language.” The blurb reads:

AG Bell Speaks Up on Pepsi Super Bowl Commercial

AG Bell’s Board President, Karen Youdelman, and Executive Director, Alexander T. Graham, spoke up about Pepsi’s upcoming Super Bowl commercial featuring a deaf storyline (http://www.pepsi.com/bobshouse/). In a letter written to PepsiCo corporate executives, Youdelman and Graham stated, “Although we appreciate Pepsi’s efforts to encourage new promotional ideas from your rank-and-file employees and your willingness to celebrate diversity, we would be remiss if we did not call your attention to the fact that…your advertisement perpetuates a common myth that all people who are deaf can only communicate using sign language.”

Youdelman and Graham then called upon PepsiCo to continue “…to educate the public…and promote appreciation for those individuals that go above and beyond to overcome the absence of something many of us take for granted - the miracle of sound.”

AG Bell encourages its members to contact us at info@agbell.org or Pepsi directly at http://www.pepsiusa.com/help/help.php?or= with your comments.

First of all, there is nothing in the Pepsico Super Bowl commercial that “promotes” sign language except for the mere appearance of it nor does it imply that all deaf people use sign language. It intends to convert people into loyal Pepsico customers. In this case, and ironically, methinks AGBell doth protest too much.

If Pepsico did an ad with deaf people who have “near-perfect” speech, I wouldn’t have a problem with that either. Heather Whitestone, considered an uber poster child for AGBell, had people practically swooning over her speech skills during the 1995 Miss America Pageant. The subsequent attitude of many hearing people towards deaf people was “why don’t they learn to speak like Heather?” Although Whitestone received her share of criticism, I don’t recall any specific organizations officially calling for a mass protest of Whitestone due to her actions perpetuating a “common myth”. Simply put, some can speak, some can sign, some can cue, some can do all, some can do some, and that’s all there is to it.

Over the years the Oralism vs. ASL dispute has been played out mostly by individual members and some radical groups while their respective national organizations stood on the sidelines, wisely avoiding the fracas and instead focusing on furthering their missions. Surprisingly, that is no longer the case with AGBell’s announcement. They need to re-learn the art of persuasion. For example, AGBell could have simply congratulated PepsiCo on their inclusion of at least one segment of the deaf population, and ended on a more positive note, informing Pepsico that its members may not relate to the commercial.

But ultimately, the Superbowl commercial failed to convert me over to Pepsi because I’m staunchly sticking by my Diet Coke, yo.

Update:

AGBell has posted their letter to Pepsi on their homepage. To see the letter, click here (PDF document). Some excerpts:

Since you have chosen the Super Bowl as the forum to launch this campaign, and because of Pepsi’s size and stature, we feel a responsibility to offer our perspective on this somewhat misleading stereotype presented in your advertisement.

Your advertisement perpetuates a common myth that all people who are deaf can only communicate using sign language and are, therefore, isolated from the rest of society.

We would also like to remind you that with the amount of money Pepsi will spend on just one 60 second spot to air during the Super Bowl, you could help an untold number of families obtain hearing aids and other professional services that are costly and in many cases not covered by medical insurance.

Update II:

The NAD President, Bobbie Beth Scoggins, has responded to AGBell’s letter. To see their letter, click here. An exerpt:

We are disappointed with the negative tone of your letter and obvious lack of respect for deaf people who use ASL. We are also sensitive to the fact that many members of the AGBell deaf and hard of hearing section know and use ASL. We find it deplorable that AGBell continues to perpetuate the myth that the use of ASL isolates deaf people from mainstream society, a stereotype that is far from the truth. We know that this is not the first time that AGBell has reacted in this manner to high-profile use of ASL, which AGBell may perceive as detracting from its exclusive focus on speaking and listening. As such, we are not surprised that AGBell continues to close its eyes to successful deaf ASL users as positive role models.


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