Comments on: Register Your Personal Relay Number with DoNotCall.gov http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/ Tue, 06 Jan 2009 05:50:28 +0000 http://wordpress.org/?v=2.3.3 By: Jenny http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84480 Jenny Wed, 13 Jun 2007 00:51:46 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84480 Wonderful! I just registered my pager phone number with Do Not Call. Oddly, I never thought to do that, even tho' I registered my home numbers immediately after the service became available. Thank you, Josh!!! Wonderful! I just registered my pager phone number with Do Not Call. Oddly, I never thought to do that, even tho’ I registered my home numbers immediately after the service became available. Thank you, Josh!!!

]]> By: Hana http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84453 Hana Tue, 12 Jun 2007 19:00:55 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84453 Yes! I've gotten Unknown calls on my My IP Relay. Most of them were a computer telling me to hold on the line for an important message...and it was telemarketing! One day I got 10 calls a day from telemarketers for a week I got so angry!!!! I e-mailed My IP Relay and asked them what I could do to stop them because I'm sure the operators DON'T want to hear them too! Well, turns out all I had to do was register my number with the Do Not Call Registry. I went and registered my My IP Relay number. After 3 months, I finally stopped getting those stupid calls. Now if I get an Unknown caller, it's probably one of my bill companies. Yes! I’ve gotten Unknown calls on my My IP Relay. Most of them were a computer telling me to hold on the line for an important message…and it was telemarketing! One day I got 10 calls a day from telemarketers for a week I got so angry!!!! I e-mailed My IP Relay and asked them what I could do to stop them because I’m sure the operators DON’T want to hear them too! Well, turns out all I had to do was register my number with the Do Not Call Registry. I went and registered my My IP Relay number. After 3 months, I finally stopped getting those stupid calls. Now if I get an Unknown caller, it’s probably one of my bill companies.

]]> By: Hilary http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84443 Hilary Tue, 12 Jun 2007 15:44:39 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84443 Makes sense -- though my number is unlikely to be given out externally -- at least, I don't plan on it. It's on my business card, but people who know me aren't dumb. :) It's more an internal issue, for all the people in HR, facilities, etc., who haven't learned that I'm deaf and they're at their computer too and go... "oh" and just email me. What's funny is that they get my number from Outlook properties to call and then still have to go back to Outlook to email me. ;-) *chuckling* Makes sense — though my number is unlikely to be given out externally — at least, I don’t plan on it. It’s on my business card, but people who know me aren’t dumb. :) It’s more an internal issue, for all the people in HR, facilities, etc., who haven’t learned that I’m deaf and they’re at their computer too and go… “oh” and just email me. What’s funny is that they get my number from Outlook properties to call and then still have to go back to Outlook to email me. ;-)

*chuckling*

]]> By: Jt http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84442 Jt Tue, 12 Jun 2007 15:27:08 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84442 I definitely agree with your approach - as I have already been using that (for the callers who still have my number.) However, from experience, attorneys - when they want something done, they want it done *now* and don't want to be "told" to do something so the omitting of my number is a more "gentle way"; my e-mail address is still listed in the appropriate field near the phone number. I can honestly tell you that when attorneys call my number, only to be told to e-mail me instead, they just quickly hang up and dial one of my colleagues. But, when they go looking in the directory and don't *see* a number, they are more inclined to actually e-mail (since they're already using their keyboard.) It's odd, but years of customer service has taught me this. Then again, perhaps this quirk applies only to attorneys under intense pressure! I am *so* looking forward to the day when we no longer have to depend on human relay operators. I definitely agree with your approach - as I have already been using that (for the callers who still have my number.) However, from experience, attorneys - when they want something done, they want it done *now* and don’t want to be “told” to do something so the omitting of my number is a more “gentle way”; my e-mail address is still listed in the appropriate field near the phone number. I can honestly tell you that when attorneys call my number, only to be told to e-mail me instead, they just quickly hang up and dial one of my colleagues.

But, when they go looking in the directory and don’t *see* a number, they are more inclined to actually e-mail (since they’re already using their keyboard.) It’s odd, but years of customer service has taught me this. Then again, perhaps this quirk applies only to attorneys under intense pressure!

I am *so* looking forward to the day when we no longer have to depend on human relay operators.

]]> By: Hilary http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84441 Hilary Tue, 12 Jun 2007 14:25:07 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84441 At my office, we set up my outgoing voice mail message to say "you have reached hilary at 202-xxx-xxxx. Please do not leave a message, but email her at username@company.org. If an emergency, please call 202-xxx-xxxx (the main number) and a message will be sent. It's set up for both internal and external calls. It works. At my office, we set up my outgoing voice mail message to say “you have reached hilary at 202-xxx-xxxx. Please do not leave a message, but email her at username@company.org. If an emergency, please call 202-xxx-xxxx (the main number) and a message will be sent.

It’s set up for both internal and external calls. It works.

]]> By: Shane http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84440 Shane Tue, 12 Jun 2007 13:51:57 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84440 Richard, How can the relay person tell the difference? That's not their responsibility. Hearing people screen their calls, so should we. Richard,

How can the relay person tell the difference? That’s not their responsibility. Hearing people screen their calls, so should we.

]]> By: Richard Roehm http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84439 Richard Roehm Tue, 12 Jun 2007 13:41:19 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84439 Brilliant! Why didnt I think of this? I get 'unknown calls' while I'm driving. But then the telemarketing calls should be screened out by the relay folks. Richard Brilliant! Why didnt I think of this? I get ‘unknown calls’ while I’m driving. But then the telemarketing calls should be screened out by the relay folks.

Richard

]]> By: Jt http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84437 Jt Tue, 12 Jun 2007 13:35:38 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84437 At work (where I had my own IP Relay Number), attorneys kept calling me and hanging up, but their numbers wouldn't really register on messages left on my machine. Imagine my horror when I realized that they weren't wrong numbers, but instead actual attorneys who needed to talk with me - and that was the reason I stopped publishing my IP Relay number in the firm's directory. To them (and I've asked), it always sounds like they've reached the wrong number because of the way our wonderful relay operators introduce themselves upon picking up the phone and supposedly answering on our behalf. Which makes me wonder, now with IP Relay's personalized messages, will this improve? At work (where I had my own IP Relay Number), attorneys kept calling me and hanging up, but their numbers wouldn’t really register on messages left on my machine. Imagine my horror when I realized that they weren’t wrong numbers, but instead actual attorneys who needed to talk with me - and that was the reason I stopped publishing my IP Relay number in the firm’s directory. To them (and I’ve asked), it always sounds like they’ve reached the wrong number because of the way our wonderful relay operators introduce themselves upon picking up the phone and supposedly answering on our behalf.

Which makes me wonder, now with IP Relay’s personalized messages, will this improve?

]]> By: Hilary http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84436 Hilary Tue, 12 Jun 2007 13:26:10 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84436 Me! It's so freaking annoying.... I hate the IP-relay one... I'd switch to i711 but I don't like the idea of giving out an 800 number -- just doesn't seem right. Me! It’s so freaking annoying…. I hate the IP-relay one… I’d switch to i711 but I don’t like the idea of giving out an 800 number — just doesn’t seem right.

]]> By: Josh Mendelsohn http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84435 Josh Mendelsohn Tue, 12 Jun 2007 13:15:04 +0000 http://www.deafdc.com/blog/josh-mendelsohn/2007-06-12/register-your-personal-relay-number-with-donotcallgov/#comment-84435 Hmmmm, maybe that's why my pizzas never got delivered ... :-) Hmmmm, maybe that’s why my pizzas never got delivered … :-)

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