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	<title>Comments on: The Starbucks Test in Reverse</title>
	<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/</link>
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	<pubDate>Wed, 19 Nov 2008 15:32:33 +0000</pubDate>
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		<title>By: Skreyola</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87978</link>
		<dc:creator>Skreyola</dc:creator>
		<pubDate>Fri, 14 Sep 2007 16:06:02 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87978</guid>
		<description>I agree. You have been more than reasonably patient about being a regular customer who is being treated worse than somebody they've never seen before.
The clerk should not badger you with questions, especially after your discussion with him explaining that your order should be considered stable until you let him know otherwise.</description>
		<content:encoded><![CDATA[<p>I agree. You have been more than reasonably patient about being a regular customer who is being treated worse than somebody they&#8217;ve never seen before.<br />
The clerk should not badger you with questions, especially after your discussion with him explaining that your order should be considered stable until you let him know otherwise.</p>
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		<title>By: Jt</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87923</link>
		<dc:creator>Jt</dc:creator>
		<pubDate>Thu, 13 Sep 2007 04:19:06 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87923</guid>
		<description>Oh, I've had my share of unfortunate encounters with assholes (hearing and deaf).  That, I will readily admit at any time.

&lt;b&gt;None&lt;/b&gt; of us know the full story, not even Chris Heuer himself.  I'm no conspiracist, but I do know that just because it's easier to believe doesn't necessarily mean it has to be true.  Good lord, hasn't Mother Nature already proved that over again and again?</description>
		<content:encoded><![CDATA[<p>Oh, I&#8217;ve had my share of unfortunate encounters with <acronym title="assholes">********</acronym> (hearing and deaf).  That, I will readily admit at any time.</p>
<p><b>None</b> of us know the full story, not even Chris Heuer himself.  I&#8217;m no conspiracist, but I do know that just because it&#8217;s easier to believe doesn&#8217;t necessarily mean it has to be true.  Good lord, hasn&#8217;t Mother Nature already proved that over again and again?</p>
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		<title>By: A Deaf Pundit</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87914</link>
		<dc:creator>A Deaf Pundit</dc:creator>
		<pubDate>Wed, 12 Sep 2007 19:07:03 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87914</guid>
		<description>I don't think the guy had a brain injury for one reason. The guy asked MORE questions every time Chris came in. People with brain injuries would just ask the SAME questions over and over.. not more and more.

That Starbucks cashier is just an ass, and needs to have his recto-cranial inversion fixed ASAP!</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think the guy had a brain injury for one reason. The guy asked MORE questions every time Chris came in. People with brain injuries would just ask the SAME questions over and over.. not more and more.</p>
<p>That Starbucks cashier is just an ass, and needs to have his recto-cranial inversion fixed ASAP!</p>
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		<title>By: Jeremy</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87913</link>
		<dc:creator>Jeremy</dc:creator>
		<pubDate>Wed, 12 Sep 2007 18:38:48 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87913</guid>
		<description>Have a nice little laminated 8.5 X 11 inch sign made up with the order and the diatribe he goes through spelled out and answered on the card. Just where it like a lanyard and make sure in red it says in bold ASK ME WHY I HAVE TO WHERE THIS TO ORDER HERE?

On the reverse explain that after months of ordering the same clerk behind the counter either can't recognize you because of the large clientel of deaf he has or just enjoys yanking chains, but you are trying to make life easier on yourself and others in line since he can't get his act together.

One brief humiliation is all it will take. You are by no means the isuue, it is the brain dead zombie behind the counter. Make sure that some one alerts management or better yet media when you do this as Starbucks needs all the positive press they can get right now!</description>
		<content:encoded><![CDATA[<p>Have a nice little laminated 8.5 X 11 inch sign made up with the order and the diatribe he goes through spelled out and answered on the card. Just where it like a lanyard and make sure in red it says in bold ASK ME WHY I HAVE TO WHERE THIS TO ORDER HERE?</p>
<p>On the reverse explain that after months of ordering the same clerk behind the counter either can&#8217;t recognize you because of the large clientel of deaf he has or just enjoys yanking chains, but you are trying to make life easier on yourself and others in line since he can&#8217;t get his act together.</p>
<p>One brief humiliation is all it will take. You are by no means the isuue, it is the brain dead zombie behind the counter. Make sure that some one alerts management or better yet media when you do this as Starbucks needs all the positive press they can get right now!</p>
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		<title>By: Face Reality</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87912</link>
		<dc:creator>Face Reality</dc:creator>
		<pubDate>Wed, 12 Sep 2007 18:31:58 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87912</guid>
		<description>JT, ALL that I want to see you admit is that at least SOME hearing people, at least SOME of the time act like jerks.  I'm not saying they alwasy do, but you seem to be implying they never do.  What's with all this resistance towards simply accepting that hearing people aren't just imperfect... they can also be downright hostile and oppressive, even if (in this case) passive/aggressive and subtle about it?</description>
		<content:encoded><![CDATA[<p>JT, ALL that I want to see you admit is that at least SOME hearing people, at least SOME of the time act like jerks.  I&#8217;m not saying they alwasy do, but you seem to be implying they never do.  What&#8217;s with all this resistance towards simply accepting that hearing people aren&#8217;t just imperfect&#8230; they can also be downright hostile and oppressive, even if (in this case) passive/aggressive and subtle about it?</p>
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		<title>By: Face Reality</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87910</link>
		<dc:creator>Face Reality</dc:creator>
		<pubDate>Wed, 12 Sep 2007 18:04:52 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87910</guid>
		<description>Give me a break.  Why is it so hard for so many deaf people to just acknowledge and accept that hearing people can act like a$$holes?  Oh no, that's not possible!  They MUST have brain injuries, be supporting families of seven poor poor poor kids on a measly Starbucks job...

Many are just a$$holes.  Would you be equally defensive of deaf people who do something like that?  "Oh, it's not that he's acting like an a$$hole... he has ADD and this causes him to have a hard time politely focusing on and effectively serving the people he's PAID to focus on and serve..."

Deaf people only deserve to be bashed, and hering people are off the hook because there MUST be some reason for their acting like this that excuses them from, gosh, just EVERYTHING!"

Occam's Razor, anyone?</description>
		<content:encoded><![CDATA[<p>Give me a break.  Why is it so hard for so many deaf people to just acknowledge and accept that hearing people can act like a$$holes?  Oh no, that&#8217;s not possible!  They MUST have brain injuries, be supporting families of seven poor poor poor kids on a measly Starbucks job&#8230;</p>
<p>Many are just a$$holes.  Would you be equally defensive of deaf people who do something like that?  &#8220;Oh, it&#8217;s not that he&#8217;s acting like an a$$hole&#8230; he has ADD and this causes him to have a hard time politely focusing on and effectively serving the people he&#8217;s PAID to focus on and serve&#8230;&#8221;</p>
<p>Deaf people only deserve to be bashed, and hering people are off the hook because there MUST be some reason for their acting like this that excuses them from, gosh, just EVERYTHING!&#8221;</p>
<p>Occam&#8217;s Razor, anyone?</p>
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		<title>By: Anonymous</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87899</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 12 Sep 2007 16:06:11 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87899</guid>
		<description>I admire the old man for saying what needed to be said about social behavior. Too many people let things slide, including silently watching parents slap around or verbally abuse their kids. It really does take a village to raise kids and I think that kids do benefit from the input from impartial adults. 
Or maybe he was just old that he really didn't care what other people thought of what he said so he just said it.  In that case, I also admire him!</description>
		<content:encoded><![CDATA[<p>I admire the old man for saying what needed to be said about social behavior. Too many people let things slide, including silently watching parents slap around or verbally abuse their kids. It really does take a village to raise kids and I think that kids do benefit from the input from impartial adults.<br />
Or maybe he was just old that he really didn&#8217;t care what other people thought of what he said so he just said it.  In that case, I also admire him!</p>
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		<title>By: A Deaf Pundit</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87892</link>
		<dc:creator>A Deaf Pundit</dc:creator>
		<pubDate>Wed, 12 Sep 2007 13:57:08 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87892</guid>
		<description>rangers should be ranges. :P</description>
		<content:encoded><![CDATA[<p>rangers should be ranges. :P</p>
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		<title>By: A Deaf Pundit</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87891</link>
		<dc:creator>A Deaf Pundit</dc:creator>
		<pubDate>Wed, 12 Sep 2007 13:56:38 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87891</guid>
		<description>Chris, lemme tell you what happened to a family member when she was at the grocery store. I didn't see this, but she told me about it, and I believe her that it really did happen. All of the people in this incident are hearing.

We live in a very middle class neighborhood. It rangers from low-middle to upper-middle class. With that in mind, the family member was shopping and she saw this family who just completely stuck out like a sore thumb.

There was a lady with her 4 kids. The mother had long, dyed blond hair that had obviously not been cut in a long time. You know that type of hair. And she was dressed really skimpily - SHORT frayed demin shorts with a tank-top, and her approximately sixteen year old daughter was dressed similarly. 

The daughter was standing there, awestruck and yowling, 'Oh look Mama! Lookeeee!' over and over. The mother was cooing and replying to the daughter in a very similar manner. The teenager son was using the shopping cart as a scooter, with two SCREAMING toddlers in it. 

Well, I guess the teenage son had hit an old man with the cart. So the old man goes up to the woman and says, "So... Your first time in a grocery store?"

The woman turns around and my family member just cringed. The woman was OLD. She was wrinkly and had missing teeth. :P 

The woman stares indignantly at the old man and says, "What?"

He says to her, "You might want to take a look around here. Observe the other shoppers' behavior and imitate them."

The woman was like, "How dare you say that?!"

The old man says something that my family member couldn't hear and the woman just gets more upset, but then the old man walks up to the woman's shopping cart and says, "And I see you are raising a passel of savages." It was at that point that everyone else noticed the reason why the toddlers were screaming. They were punching the crap out of each other. A knock-down, drag out fight. 

The woman says, "Hey! I'm trying my best to keep them under control!"

Another shopper who was also watching then jumped in with, "Trying your best? Lady, I could hear your kids 3 aisles down!"

And the old man says, "No, you're not.  You're just yapping."

Needless to say, that family left and haven't been seen since. Not by my family member at least.  

I think if that old man actually threw a tantrum, it wouldn't have been as amusing to watch it all unfold and nobody would be cheering the old man on. The old man by all accounts kept a cool head, but he sure as heck drove the point home. 

With that hearing guy you told us about... Yeah. I would call that a tantrum. But would I say that to his face? No. I wouldn't want to get punched out. :P</description>
		<content:encoded><![CDATA[<p>Chris, lemme tell you what happened to a family member when she was at the grocery store. I didn&#8217;t see this, but she told me about it, and I believe her that it really did happen. All of the people in this incident are hearing.</p>
<p>We live in a very middle class neighborhood. It rangers from low-middle to upper-middle class. With that in mind, the family member was shopping and she saw this family who just completely stuck out like a sore thumb.</p>
<p>There was a lady with her 4 kids. The mother had long, dyed blond hair that had obviously not been cut in a long time. You know that type of hair. And she was dressed really skimpily - SHORT frayed demin shorts with a tank-top, and her approximately sixteen year old daughter was dressed similarly. </p>
<p>The daughter was standing there, awestruck and yowling, &#8216;Oh look Mama! Lookeeee!&#8217; over and over. The mother was cooing and replying to the daughter in a very similar manner. The teenager son was using the shopping cart as a scooter, with two SCREAMING toddlers in it. </p>
<p>Well, I guess the teenage son had hit an old man with the cart. So the old man goes up to the woman and says, &#8220;So&#8230; Your first time in a grocery store?&#8221;</p>
<p>The woman turns around and my family member just cringed. The woman was OLD. She was wrinkly and had missing teeth. :P </p>
<p>The woman stares indignantly at the old man and says, &#8220;What?&#8221;</p>
<p>He says to her, &#8220;You might want to take a look around here. Observe the other shoppers&#8217; behavior and imitate them.&#8221;</p>
<p>The woman was like, &#8220;How dare you say that?!&#8221;</p>
<p>The old man says something that my family member couldn&#8217;t hear and the woman just gets more upset, but then the old man walks up to the woman&#8217;s shopping cart and says, &#8220;And I see you are raising a passel of savages.&#8221; It was at that point that everyone else noticed the reason why the toddlers were screaming. They were punching the crap out of each other. A knock-down, drag out fight. </p>
<p>The woman says, &#8220;Hey! I&#8217;m trying my best to keep them under control!&#8221;</p>
<p>Another shopper who was also watching then jumped in with, &#8220;Trying your best? Lady, I could hear your kids 3 aisles down!&#8221;</p>
<p>And the old man says, &#8220;No, you&#8217;re not.  You&#8217;re just yapping.&#8221;</p>
<p>Needless to say, that family left and haven&#8217;t been seen since. Not by my family member at least.  </p>
<p>I think if that old man actually threw a tantrum, it wouldn&#8217;t have been as amusing to watch it all unfold and nobody would be cheering the old man on. The old man by all accounts kept a cool head, but he sure as heck drove the point home. </p>
<p>With that hearing guy you told us about&#8230; Yeah. I would call that a tantrum. But would I say that to his face? No. I wouldn&#8217;t want to get punched out. :P</p>
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		<title>By: Jt</title>
		<link>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87890</link>
		<dc:creator>Jt</dc:creator>
		<pubDate>Wed, 12 Sep 2007 13:19:36 +0000</pubDate>
		<guid>http://www.deafdc.com/blog/chris-heuer/2007-09-10/the-starbucks-test-in-reverse/#comment-87890</guid>
		<description>I agree - but now I'm starting to wonder if this guy has short-term memory problems (due to a traumatic brain injury, "BTI").  I know an adult who can seem very normal in most passing circumstances, but in fact forgets whole conversations held the previous day.</description>
		<content:encoded><![CDATA[<p>I agree - but now I&#8217;m starting to wonder if this guy has short-term memory problems (due to a traumatic brain injury, &#8220;BTI&#8221;).  I know an adult who can seem very normal in most passing circumstances, but in fact forgets whole conversations held the previous day.</p>
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