Apple Adds Closed Captioning Support for AppleTV, But Content Falls Short
By Adam Stone on Mon 21 Jan 2008 |
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I went to MacWorld last week! As a Mac user and a newly-minted resident of San Francisco, it was my holy and solemn duty to go. I made especially sure to go the day after Steve Jobs’ keynote so I could see new Apple machines on display. While my hopes for a MacBook Pro update was dashed, I was intrigued by the updated Apple TV and the MacBook Air.
First, obligatory picture of the MacBook Air. You may now ooh and ahh.
Now, I spent far more time with the Apple TV. What a great product…buy or rent movies. Watch Flickr photo feeds. Along with iTunes Movie Rentals, I could unlatch myself from the tyranny of Netflix’s 3-day wait for DVDs and recapture the holy grail that is every American’s birthright: instant gratification.
Alas, we are all deaf people here, and require captioning or subtitling to enjoy movies. Remember how Apple added closed captioning support for iTunes and iPods? I wondered if this applied to the Apple TV as well.
I talked with one of the Apple floor guys, and sure enough, the answer is yes. It’s in the Video menu in the Settings screen.
So far, so good. Now are any of the movies closed captioned? None of the movies available showed the [CC] symbol. So for our first try, we watched Ratatouille (SD) (standard definition, which is like normal TV compared to high-definition, HD).
Sure enough, it’s captioned! And it looks so pretty too–like rectangular black bubbles illuminated by soft blue light.
However, this was dumb luck. The other three movies we tried–Blades of Glory (SD), Live Free and Die Hard (HD), and Pirates of the Caribbean: Dead Man’s Chest (HD)–did not display any captions.
For that matter, neither did any of the TV shows (also available on Apple TV) that we tried: Scrubs, CSI: Crime Scene Investigation, or Family Guy.
Clearly, there is some work left to do. Apple did its part by building in closed captioning support, so now the burden appears to be on the content providers–the major Hollywood studios–to ensure their online offerings are closed captioned. But my blog doesn’t stop here.
I went home after MacWorld thinking maybe I’d rent a movie via the iTunes Movie Store. I picked Ratatouille even though it had no [CC] symbol in iTunes because, hey, I knew it was definitely captioned (via my experience with Apple TV at MacWorld) and it’s supposedly the same rental system as used on the Apple TV.
Imagine my surprise when Ratatouille didn’t display any captions (and I made sure to turn it on via Preferences). It turns out Ratatouille’s not captioned if you rent it on your computer. But it is when you rent it through Apple TV. Huh?
So either Apple is serving up different movie files for Apple TV rentals and iTunes Movie rentals separately, or it’s the same movie file, but each system reads closed captioning encoding differently. Neither approach really makes sense. I strongly feel that if one movie displays captions on one system, it should display captions across all Apple systems, especially since they all support closed captioning.
I kept an eye on deafmac.org because I knew they’d talk about this issue sooner or later, and sure enough, Chad Taylor blogged about his experience renting a movie in iTunes.
Chad says with glee that he rented Team America: World Police on iTunes and it displayed captions beautifully. What’s more, he transferred it to his iPhone and captions were also displayed on there, too.
I ran to Team America’s page on iTunes and, sure enough, there is a [CC] symbol there. Awesome. That’s a step in the right direction. But how the heck do I find other movies that are also closed captioned?
One person at deafmac.org figured it out. Johnathan, in comment 13, says:
You can go to iTunes, go to Browse and click Movies then you can pick any under Genre. You will see CC logo under Name and next to ratings
I’ll rephrase here. iTunes gives you two ways of browsing for movies–through its flashy graphical interface, or through the Browse screen. You can go to the Movies page, and then click on “Browse” in the upper-right. An easier way is to just go to the View menu and click on “Show Browser” (Command-B). This is what it looks like:

Notice the [CC] symbol next to Clockstoppers and Dragonslayer. Nice. But there really aren’t that many closed captioned movies available. Out of 1,195 movies available for purchase or rental on iTunes, a paltry 23 are closed captioned (I counted them).
What’s interesting about these 23 movies? They’re all distributed by Paramount Pictures. Kudos to them for taking a step which all the other movie studios haven’t done yet.
Captioning among Apple’s products is not perfect yet. It certainly seems farther along than any of the other movie-on-demand websites such as Netflix’s new Instant Viewing feature, which doesn’t even work on the Mac yet. What’s more, there’s no legal requirement for any of them to do this…yet.
The law which requires closed captioning applies only to television content transmitted by cable or satellite broadcasting. Instant gratification will have to wait. Fortunately, NAD is working on this issue and has supported draft legislation in the U.S. House of Representatives titled “21st Century Communications and Video Accessibility Act.”
Let’s hope this gets passed soon so we don’t have to keep writing blogs like this and instead be able to simply trust that anything we buy or rent–whether it’s at Blockbuster, through Netflix, or downloaded at iTunes, be closed captioned.
You know, like how it used to be before.
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The reason why content is captioned through AppleTV is because it functions as a setup box, and I believe that setup boxes are required to have caption decoders in them. I could be wrong on this though.
Hopefully that draft legislation addresses the need for captioning of content distributed by major media providers, telecommunication companies, and companies on the internet.
Great point. Except that the first version of Apple TV didn’t support closed captioning but this one does (it’s formally called Apple TV Take Two). I’m not certain why Apple decided to include closed captioning, though. Probably anticipating that legislation to which you refer.
Apple’s Quicktime-based video playback software now contains (or at least mimics) an industry-standard cc decoder. But this is relatively recent (Quicktime 7.4 or 7.5 I think), so content provided by the studios specifically for iTunes has rarely if ever been captioned.
In fact, an Apple rep wrote to me a few days ago that *none* of the iTunes TV series downloads are captioned.
I imagine in the future, more and more submissions will be captioned. Macheads like Adam and myself can maybe push that along by asking Apple to adopt a strong policy on it, and to make CC content easier to find in the iTunes interface.
What I wanna know is, will studios re-submit old iTunes content, this time with captions? On one hand, there’s money to be made. On the other, it’d be tough for Apple to go to all the studios and say, thanks for all the Gigs of content, now can you re-do all of it and submit it again?
What do you think?
Hi Jon!
Good comment–you bring up a point that I forgot to make in my blog. Apple single-handedly changed the entire music industry’s views on DRM via their iTunes innovation.
It seems Apple is on track to perform a similar upheaval in the Hollywood industry. Apple is in an excellent position to say, “Hey, this content must be captioned,” while they’re busy turning traditional models of movie distribution upside down. Whether they do that or not (and I doubt they will) remains to be seen.
Good blog!~~~
thanks! i’ve been wondering about this and glad you’ve written a blog about it. *fingers crossed* for more captioned content!
you can make ur own captioned videos. use handbrake (www.handbrake.fr) and have the subtitles burnt in when the program copies your dvds into mpeg4 format. easily vieweable on ipods and other formats.
Sure, but this assumes you already have these DVDs in your possession, so there’s no need to rent a version off iTunes.
Handbrake is great for people who want to take their existing DVDs with them via mobile devices (or watch them on their laptops while on airplanes without using the power-hungry DVD player).
Do not lose your sense of empowerment. Apple and the movie studios has BILLIONS in cash reserves. Make it work for customers who shouldn’t jump through hoops for workarounds! The more you look and use workarounds (quality often compromised) the less bigwigs will feel compelled to do something socially/ethically responsible. Too bad the deaf/HH community is too fragmented to present a so powerful front.
Here’s an excerpt from this morning’s NVRC (http://www.nvrc.org/) email with info from Mike Shebanek, Apple’s Senior Product Manager of Worldwide Product Marketing:
It’d be really nice to know what exactly the technological challenges are in this situation. Why these movies? What hurdles do the movie studios need to overcome to make sure their content is captioned? We are completely in the dark here.
Inside information would be really great here. Anyone have any inside contact with Paramount Studios?
Hi, this is Luck here from Apple TV Source (http://appletvsource.com). I am working on a list of closed caption movies available on iTunes. I will post this list on my site and make it RSS-enabled. Just an FYI.
Thanks, Luck! We definitely appreciate it. :)
Hey Adam, so glad you blogged about this and that you got accurate info straight from the source. I’ve been blogging about Apple for a while and I’m glad to see they’re making steps in the right direction for the deaf and hard of hearing communities. Honestly, I think it is up to companies like Apple, Amazon and other downloadable video services to strongly encourage the “content providers” to distribute their content with closed captions. Even with the passage of legislation, it will still take time for everyone to get into compliance.
Hmmm, everyone seems to be continually overlooking one huge question … are we talking about real men’s captions here: the digital variety that can be maniputlated for color & font & size (etc), or those back-to-the-future white letters in black box dinosaur captions that mask the screen???? st.
Welcome to San Francisco, Adam. Hopefully, I’ll get a chance to meet you. I was at the MacWorld expo as well. It was insane.
Brent-
By the way, I live in the Cow Palace area.
Sure! You can e-mail me at the link on this page.
I just added “Winter Solstice” to the list of movies with closed caption.